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One Year Diploma In Air Ticketing,Airport Management And Travel & Tourism
(International Standard) 1 Year, Part Time, Diploma CRS Certification – IATA Approved

Eligibility Criteria : 10+2 or above Age b/w 17 to 27 years

Fee : INR 95,000/- + Taxes

Class schedule : Five days a week, Monday to Friday


Aviation Management

» Airport Terminology
» Airlines Codes
» IATA (International Air Transport Association)
» DGCA (Directorate General of Civil Aviation)
» ICAO (International Civil Aviation Organization)
» Introduction to Aircraft and Aviation
» Definitions of Aviation Industry

Airport Management\

» Visa & Passport
» Check in / Checkout Process
» Boarding Process
» Arrivals / Departures
» Documentation, Weight and Balance
» Introduction to Dangerous Goods and
» Hazardous Materials
» Carriage Policies
» Baggage Maintenance Area
» Ramp Service
» Announcements

Ticket Reservation System

» Amadeus (GDS)
» Computer Reservation System
» Global Distribution System
» Sign in / Sign out
» Encoding / Decoding of Cities, Airports, Airlines
» Basic Flight Display
» Flight sell or Seat sell
» Introduction to PNR
» Mileage Membership
» OSI Elements
» SSR Elements

Personal Enhancement

» Grooming & Deportment by Experts
» Personality Development Training
» Communication Skills Improvement
» Posture and Etiquette Training
» Practical Training on Customer service

Travel & Tourism Management
» Introduction to Travel and Tourism
» Travel Automation
» Travel Destinations I - Western Hemisphere
» Ticketing Forms and Procedures
» Group Tour Operations
» Special Events Design
» Travel Destinations II-Eastern Hemisphere
» Travel and Tourism Sales and
» Marketing Techniques
» International Fare Construction
» Special Topics/Travel Retail Sales
» Travel Industry Management
» World Geography
» How to make Itinerary
 
 
1 Year Diploma In Retail Management
(International Standard) 1 Year, Part Time, Diploma

Eligibility Criteria : 10+2 or above Age b/w 17 to 27 years

Fee : INR 55,000/- + Taxes

Class schedule : Three days a week


Fundamentals of Retailing

» Introduction to Retailing
» The Vertical Marketing System
» The Retail Industry – Its Contribution to the Economy
» A Global Viewpoint

Structure of Retail Industry

» Retail Industry Structure and Trends
» High Provision and Market Saturation
» Concentration Aspects of Retailing
» Diversity of Retailing
» Adoption of New Technology

Retail Organizations and Formats

» Introduction
» Retail Ownership
» The Independent Retailer
» The Multiple Retailers
» Voluntary Retail Group
» The Retail Conglomerate
» Franchisees in Retailing
» Co-Operative Retailers
» Retail Formats
» Non-Store Formats

Contours of Indian Retail Market

» Introduction
» Benefits of Organized Retail
» Organized Retailing in India
» Challenges to Organized Retail Industry

Retail Operations

» Fundamentals of Retail Operations
» Electronic Retail Operations
» Retail Automation
» Supply Chain Management in Retailing
» Retail Franchising

Retail Design & Merchandising

» Retail Merchandising
» Retail Design And Visual Merchandising» Merchandising With Planograms
» Markups And Markdowns In Merchandising

Competitive Environment of Retailing

» Determinants Of Retail Competition
» Competition Framework Of Retailing
» Retail Customer Behaviour
» Future Dimensions Of Retailing

Persona Enhancement

» Grooming and Deportment by Experts
» Communication Skills Improvement
» Personality Development
» Interview handling skills
 
1 Year Diploma InHospitality Management
(International Standard) 1 Year, Part Time, Diploma

Eligibility Criteria : 10+2 or above Age b/w 17 to 27 years

Fee : INR 95,000/- + Taxes

Class schedule : Three days a week


Hospitality Management
» Introduction to Hospitality Industry
» Classification of Hotels
» Departments in a Hotel

Front Office Department

» Reservation
» Registration
» Handling of Guests
» Telephonic Manners
» Guest Accounting
» Safety and Security

Food and Beverage Service

» Quality of Steward / Hostess
» Job Profile of Hostess / Steward
» Restaurant Operating Equipments
» Ancillary Departments
» Preparation for Service
» The Menu
» Forms and Techniques of Service
» Breakfast
» Beverages
» Order Taking Procedures in a Restaurant
» Savoury

House Keeping Department

» Cleaning Agents and Equipments
» Cleaning a Guest Room
» Bed Making
» Linen and Uniform Rooms
» Laundry
» Pest Control 93
» Key and Key Control
» Organisational Structure of Housekeeping Department

Persona Enhancement

» Grooming and Deportment by Experts
» Communication Skills Improvement
» Personality Development
» Interview Handling Skills
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